Cookies Policy

This Cookies Policy explains how Pandido Casino uses cookies and similar technologies when you visit or use its website. It describes what cookies are, the purposes for which they may be used, and the choices available to you. This policy should be read together with our Privacy Policy and any other applicable website terms. By continuing to use the website, you acknowledge that cookies may be placed on your device in accordance with your browser settings and the choices available through our cookie controls.

Pandido Casino operates under a licence issued by the Tobique Gaming Authority, licence number 0000071. Player data is protected with advanced encryption across all fiat and crypto transactions.

1. What are cookies?

Cookies are small text files or similar data files that are stored on your computer, smartphone, tablet or another internet-connected device when you visit a website. They allow a website to recognise a device and remember certain information about a visit. Cookies do not normally contain information that directly identifies you, such as your name or contact details. However, information collected through cookies may be linked with other information held about you, depending on how the website is used and the settings applied.

Pandido Casino may also use technologies that perform a similar function, including software development kits, pixels, tags, local storage and device identifiers. For simplicity, this policy refers to all of these technologies as cookies unless a different description is needed.

Some cookies are set directly by Pandido Casino. Other cookies may be set by third-party service providers that support website operation, security, analytics, communications or other services. Third-party cookies may be subject to the relevant provider’s own privacy and cookie information.

Types of cookies

Session cookies are temporary and are generally deleted when you close your browser or end your session.
Persistent cookies remain on your device for a set period or until you delete them. They can help remember your preferences when you return.
First-party cookies are placed by the website you are visiting.
Third-party cookies are placed by a service provider or another party operating on or through the website.
Essential cookies support functions that are necessary for the website to operate, such as login, security and account navigation.
Non-essential cookies may support analytics, personalisation, advertising, performance measurement or other optional functions.

2. How Pandido Casino uses cookies

Pandido Casino may use cookies and similar technologies for a range of business and technical purposes. The types of cookies used may change over time as the website, services, technology and legal requirements develop. Where required, optional cookies will be used only after you have been given an appropriate choice.

Website operation and account access

Essential cookies help the website provide the functions you request. They may support account registration, sign-in, secure navigation, session management, payment-related pages, preferences and the display of relevant website content. Without these cookies, some parts of the website may not work correctly or may be unavailable.

Security and fraud prevention

Cookies and device information may help Pandido Casino protect accounts, detect unusual activity, prevent misuse, maintain website security and support responsible access to gambling services. These technologies may assist with identifying automated activity, suspicious behaviour or attempts to interfere with the website. Security-related cookies may be treated as essential where they are necessary to provide a safe service.

Preferences and functionality

Cookies may remember choices such as language, region, display settings, notification preferences or other selections made during a visit. This can make the website easier to use and reduce the need to enter the same information repeatedly.

Performance and analytics

Subject to your choices and applicable requirements, analytics cookies may help us understand how visitors use the website. This can include information about pages viewed, links selected, loading performance, general device information and navigation patterns. Analytics information may be used to identify errors, improve usability, monitor performance and make the website more relevant.

Marketing and communications

Where permitted and where you have provided any required consent, cookies may be used to measure campaigns, understand interactions with communications, limit repeated advertisements and present information about services that may be relevant to you. Marketing cookies are not required for basic website access. You can usually manage these cookies through the website’s consent tools or your browser settings.

Responsible gambling and legal requirements

Information from cookies and related technologies may be used alongside other information to support age and identity checks, account controls, responsible gambling processes, regulatory obligations, risk management and the prevention of unlawful activity. These uses may be necessary to meet legal, security or operational requirements and are not always controlled in the same way as optional analytics or marketing cookies.

3. Managing cookies and your choices

When you first visit the website, you may be shown a cookie notice or preference tool. This tool may allow you to accept optional cookies, reject them or select categories of cookies. Your choices may be stored in a cookie so that the preference tool does not ask you repeatedly. Essential cookies may continue to operate because they are needed to provide requested services, maintain security or comply with legal obligations.

You can also manage cookies through your internet browser. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites or block cookies generally. Browser instructions differ, so you should check the help or settings area of your chosen browser for current guidance.

Open your browser’s privacy, security or site settings.
Review the available cookie and tracking controls.
Choose whether to allow, block or delete cookies.
If available, select your preferred settings for individual websites or cookie categories.
Reload the website after changing settings and review the result.

If you delete or block cookies, some website features may not function as intended. You may be signed out of your account, lose saved preferences or need to repeat certain steps. Blocking cookies may also affect security checks, website performance and the availability of account or gambling functions. Changing browser settings on one device may not change settings on another device.

Where the website provides a preference centre, you may be able to revisit it and change your choices. Withdrawing consent does not affect processing that occurred before the withdrawal. It may also not remove cookies that are necessary for the website to operate or information that must be retained for legal, security, regulatory or record-keeping purposes.

4. Third parties, data protection and policy updates

Pandido Casino may use third-party providers to host, secure, analyse, maintain or support parts of the website and its services. These providers may use cookies or similar technologies on our behalf, or may process information in accordance with their own terms. Third parties may include technology, security, analytics, payment, communications and service support providers. Their access is expected to be limited to the purposes for which they are engaged and to applicable legal requirements.

Cookie information may include an online identifier, device and browser details, approximate location based on technical information, pages visited, actions taken, date and time of access, referral information and preference settings. Depending on the service, this information may be combined with account or usage information. Pandido Casino handles personal information in accordance with its Privacy Policy and applicable Australian privacy obligations.

Cookies may be placed and information may be processed in Australia or another country where Pandido Casino or its service providers operate. Where personal information is handled overseas, appropriate measures may apply as required by relevant law. You should review the Privacy Policy for further information about collection, use, disclosure, storage, access and correction of personal information.

Children and age restrictions

The website and gambling services are intended only for people who meet the applicable minimum age and eligibility requirements. Pandido Casino does not knowingly use the website to invite children to participate in gambling services. If you believe that information has been collected from a person who is not permitted to use the services, the matter should be raised through the available website support or privacy process.

Changes to this policy

This Cookies Policy may be updated from time to time to reflect changes in technology, website functions, service providers, legal requirements or our practices. The latest version will be made available on the website and will show the relevant effective date where appropriate. You should review this page occasionally so that you understand how cookies are being used. Continued use of the website after an update may be subject to the revised policy.

Questions and privacy requests

If you have a question about this Cookies Policy, your cookie preferences or the handling of personal information, please use the contact or support options made available on the Pandido Casino website. When making a privacy request, provide enough information for your request to be understood and assessed. We may need to verify your identity before responding, and some requests may be limited by legal, security, regulatory or operational requirements.